Currently, we only ship to addresses located in UK Mainland. We are working hard with our courier partners on solutions which will enable shipping in to Europe. As soon as this is available, we will be sure to keep you updated.
Currently, we offer UK standard delivery. This is a service which aims to deliver your order within 2 business days of dispatch. We are working hard with our courier partners on a next day delivery service for orders to UK mainland. As soon as this is available, we will be sure to keep you updated.
For orders below £25, standard delivery cost is £2.95 for UK mainland. For orders which exceed £25, delivery is free of charge.
Orders placed by 11:30am will be shipped the same day. Orders placed after this will be processed and shipped the next business day.
Known Nutrition ships to you using couriers including (but not limited to) UPS and Hermes. Depending on where you live, your order should reach you within 2-5 business days.
If all the items you ordered are showing as in stock on the website then they will ship together as one parcel.
Due to the complex nature of our products we may occasionally experience some out of stock products. This will show up on the order now section for that product. We will always let you know the minute a product comes back into stock via Instagram and Facebook so make sure you follow us.
Please see our FAQ page for further information about refunds and our returns process.
Known Nutrition uses Total Processing Ltd as a payment provider, through which you can purchase using Visa & Mastercard card. We also accept PayPal. We are working hard with our payment partner on developing our payment method offering. As soon as this is available, we will be sure to keep you updated.
For payments made through Visa & Mastercard payments, these will appear as "KNOWN NUTRITION" on your credit card statement.
For payments made through Paypal, these will appear as "PAYPAL *KNOWN" on your credit card statement.